Part 1: Courses
Registration - Cancellation - Special cases
To book a course, you must complete the online registration form or send us your registration form by mail or e-mail. The reservation of the course is confirmed upon receipt of the deposit (350€ of the total amount of your reservation). In case of non-receipt of the deposit within 7 days, we reserve the right to assign your place to another trainee.
In case of cancellation of a course by the participant, more than 21 days before the beginning of the course, your deposit will be refunded. Under 21 days, your deposit is forfeited. The trainee's unjustified absence at the beginning of his training commits him to pay Freedom Parapente the totality of the course price. Any partial cancellation or early departure does not give any right to a reduction or credit note.
If the number of participants is less than or equal to 3, Freedom reserves the right to move or cancel (and refund) the course.
The 5-day courses, from Monday to Friday, can be extended on Saturday or Sunday in case of bad weather during the week. The Saturday day, if it is necessary to finish a course, cannot be replaced by a credit day or be reimbursed, as well as the premature departure of a participant before the end of the course.
Non-validated days will be subject to credit days or reimbursements.
Material
Freedom provides all the necessary materials throughout your training.
You can use your own material. However, Freedom reserves the right to refuse materials that do not meet its security criteria.
In the event of damage to Freedom's equipment by a Trainee who fails to comply with the Instructor's instructions, Freedom reserves the right to charge the Trainee for the full cost of having the equipment repaired by an authorized workshop.
Part 2: Baptisms
For online reservations, only credit cards are accepted.
For payments at the top of the Puy de Dôme, we only accept checks, vacation checks or cash; BUT NO BANK CARD.
Paragliding baptisms can be cancelled up to the time of the appointment by the instructors or the structure Freedom Parapente. The instructors and Freedom are the only judges of the weather conditions for cancellation.
If you do not show up for the appointment because you feel that the conditions are not good for flying but the flight was maintained, no refund will be possible. If the reservation had been made through a gift voucher, it will be considered used.
If you do not show up at the scheduled time, Freedom Parapente reserves the right to postpone or cancel the flight. No refund will then be possible. If the reservation was made by means of a gift voucher, it will be considered as used.
From 5 reservations for the same day of flight, we will ask you to pay a deposit equal to 50% of the total amount (deposit), if the reservation is made by phone. This payment can be made by cheque, vacation voucher or bank transfer.
Part 3 : Gift vouchers
If the gift voucher is not used before the deadline, it will be considered "expired".
Gift vouchers are non-refundable.
A gift voucher can be used by someone other than the person on the voucher.
Part 4: Shop
The products offered are in conformity with the French legislation in force and the standards applicable in France. Freedom Parapente cannot be held responsible in case of non-respect of the legislation of another country.
Return conditions :
In the event of dissatisfaction, a product may be returned by the customer within 14 days for a full refund. The product must be returned in perfect condition and with all accessories. A check will be carried out on receipt by the Freedom Parapente team. The customer is responsible for return postage costs.
Protection of your personal data
Freedom will not sell, trade, rent, or share your information with third parties. Should we become the victim of a proven theft of documents, whether paper or electronic, containing information about you, Freedom Parapente will not be responsible for the use that may be made of your data.
Dispute resolution
In the event of any dispute whatsoever relating to this contract and insofar as the law permits, the user has the possibility of calling upon a consumer mediator, with a view to the amicable resolution of the dispute. The mediator is as follows:
Company name: AME
Head office: 11 place Dauphine, 75001 Paris
Website: www.mediationconso-ame.com
Legal informations about Freedom Parapente
Company name: Freedom Parapente
Head Office: 3 chemin de la chave, Laschamps, 63122 Saint-Genès Champanelle
Phone number: 07 62 180 360
Mail: contact@freedom-parapente.fr
SIRET NUMBER : 80029208800021
VAT NUMBER : FR79800292088
Share capital: €7,500
The photos and texts exposed on the site www.freedom-parapente.fr are not contractual.